Resume
My fascination with how people think and move through the world drew me to UX. For the past three years, I’ve turned complex challenges into simple, user-centered experiences that make life easier.
Brief History
Product Designer
Havas Media
May 2025 - Current
Identified cross-market consistency gaps and translated research insights into scalable patterns and reusable templates across 20+ sites in North America and Asia. See Case Study
Adapted to collaboration styles across regional teams while coaching teams on consistent patterns, usability considerations, and experience measurement practices.
Bridged research, strategy, and design by creating clear template guidelines and tailoring communication to drive adoption and reduce design–development friction.
Maintained awareness of global XD initiatives to connect work across regions, enabling shared learning, reuse, and reducing siloed progress.
Masters in User Experience Design
Wilfrid Laurier University
Sep 2024 - April 2026
Applied industry-standard qualitative and quantitative research methods through coursework and client-based projects, translating findings into clear insights, metrics, and recommendations to guide design decisions. See Case Study
Built strong communication and project management skills by juggling multiple projects, sharing progress clearly, and adapting how I worked with different teams and stakeholders.
Faculty of Liberal Arts Representative
Graduate Student Association
Sep 2024 - Current
Led qualitative research with students and faculty to identify gaps in course delivery and university communication, informing program- and system-level improvements.
Served on academic panels to advocate for students and vote on changes to course requirements, intake processes, and institutional policies, with a focus on inclusive access.
Advocated for under-served students, including immigrants and mature learners, to improve inclusive academic systems and communications.
UX/UI Designer
Ursa Creative
Mar 2022 - Nov 2023
Led UX research and testing for a conference planning app, using qualitative insights from diverse user groups to shape features. See Case Study
Worked closely with cross‑disciplinary partners to identify usability and strategic challenges, translating them into practical design solutions and prioritizing releases to deliver value incrementally under real‑world constraints.
Managed multiple design tasks across planning, UI iteration, and responsive optimization, communicating progress and design rationale clearly to stakeholders and adapting collaboration to suit team needs. See Case Study
University of Victoria
Sep 2015- 2019
Awarded 3 qualitative and quantitative research scholarships.
Pattern recognition: Spotting behavioural trends and translating them into insights.
Clear storytelling: Turning complex findings into focused, actionable narratives.